Business Intelligence, Call center software, Risk management, Root cause analyses, Data analysis, Customer service software, Data Management
DataInfoCom
FAQ   |   Contact Us

 Home > Solutions

Solutions
 
Solutions
 

Every Global Fortune 2000 company has several ongoing processes and initiatives that are critical to the well-being of the company - today, they are run based on gut feelings and 'postmortem type' findings (analysis/paralysis of the 'past' behaviors). DataInfoCom has developed patent-pending technologies, over the past 6 years, to help companies drive their key processes and initiatives, looking forward, and not in the rearview mirror.
 
Simply put, DataInfoCom's patent-pending technologies provide the following 4 insights for a business process.

  Scenario
 

Ability to predict the Key Performance Indicators ("KPI") of a business process, continually, turns the current paradigm of chasing these KPI's on its head. Predictions of future can help most business processes - predictions make up a critical portion of DataInfoCom's solution. But, what good is a prediction if you can't do much - or, don't know how to do much - about it? DataInfoCom's innovations not only predict your processes' future (what + when + why), but also tell you how to to take advantage of these predictions in a timely manner. They also tell you the outcomes of these proposed actions, before you take these actions, on everything else in the process. This predictive, data-driven, and actionable knowledge significantly 'de-risks' the process or initiative in question and puts the steering wheel back in the hands of the corporation - leading to all round performance and perception (reputation) improvements.
 
DataInfoCom has successfully implemented these innovations for the Global Customer Support, the Global Field Delivery, and the Retail Operations - each among the largest processes in the world - of a "Fortune 50" customer. The company has also used these innovations, successfully, for Market Intelligence another "Fortune 50" customer.